Shipping and Returns

ART-ery offers free shipping for orders over and above Rs.600. In all other cases, the shipping amount is calculated automatically on checkout.

General shipping cost is Rs.50, which may vary in case of non-standard sizes or locations which do not fall within frequently serviced areas of major courier services.

We currently do not offer shipping outside of India.

All orders are dispatched within 3 working days, unless mentioned otherwise on the website. Please allow usual expected courier time to receive your order. If you do not receive your order in 10 days, please get in touch with us. This timeline may be delayed due to public holidays and weekends combining together or in case of any disruption (political, economic, natural, others) which could affect courier services.

We do not offer returns for products that show obvious signs of damage do to use.
If you receive your product damaged, please send us a photograph of it on the day you receive it. If the damage is one that can be repaired (pieces coming off hooks etc...), we will give you all the guidance required to fix this on your own.

In case of returns, please note that you will need to bear the shipping costs, unless the product came to you damaged. On contacting us, we will let you know the address to return to.